Just left a "joyous" little place called Sugar Fish in downtown Los Angeles. Service was the absolute worst I've experienced in quite some time. So much so, (and it takes much to get me to this point, as I do believe that most establishments have redeeming qualities of some sort. However...) I walked out. Not on a tab or a bill. But before any food could be ordered, I left.
First. I entered, anticipating inspiration, as I had heard much about Sugar Fish. Oddly enough, in that I work in the area, myself and the concierge have often sent visitors here. #lesson_learned
I stood for several minutes as each host, waiter and/or waitress passed me by. Granted, it was a packed house. So I amused that they perhaps were overwhelmed by the Saturday evening crowd. Patrons filled each table and had lined the waiting seats positioned against the wall. All the same, when a couple straggled in and postioned themselves in front of me, I was more than astonished when not even a heart beat had passed before the same host that had made eye contact with me and busied himself, was there in lightening speed with list in hand.
I merely gave him a questioning glare before he corrected himself sheepishly.
Suffice it to say, after being seated, all went downhill...FAST. Service never improved and I ultimately bounced, never to return again. Perhaps the food is great, as I was hoping to experience first hand. However, the chance never came. I emtied out and went across the street to Bottega where the crowd was spilling from the door ways. However, as expected, I was attended to immidiately and both host and bartended never skipped a beat as they engaged everyone that came within 10 feet. Really, good customer service is priceless. Well, not exactly PRICELESS :)
